FAQs
There is no additional purchase require, you can buy with new plans along with some additional benefits.
Be patient. Sometimes this situation may be the result of low network connectivity. If a response not come in the next 2 minutes, please contact Admin using Contact us option. Include the tutor ID for the subscribed session in your message. The 2 minutes will be your buffer time.
There are two (2) types of sessions available at Covalent Learning Center
a. Online sessions
b. Offline Sessions
a. Online Sessions:
o On Demand Sessions (Meet tutor after 4hours)– Any time, schedule an on-demand session and get help in 4 hours from a subject expert. Students can make a session request for a specific topic for a specific time.
o Subscribed Sessions (Meet tutor after 24hours)– Subscribe your selected plan and schedule sessions as per your requirement.
o Group Sessions (Meet tutor after 24hours)– Subscribe the group session and get help from an expert on your favorite topic.
a. Online sessions
b. Offline Sessions
a. Online Sessions:
o On Demand Sessions (Meet tutor after 4hours)– Any time, schedule an on-demand session and get help in 4 hours from a subject expert. Students can make a session request for a specific topic for a specific time.
o Subscribed Sessions (Meet tutor after 24hours)– Subscribe your selected plan and schedule sessions as per your requirement.
o Group Sessions (Meet tutor after 24hours)– Subscribe the group session and get help from an expert on your favorite topic.
A conference call and a video classroom call are the best examples of an On Demand session.
Available Modes of Online Sessions include:
Video/Audio (individual, group):
• Experience instruction within individual or content/subject group video sessions.
o UHD Video Session – Experience ‘WebRTC’ based Ultra HD video sessions with great resiliency.
o UHD Audio Session – Crystal clear ‘Full Duplex Audio’ for live streaming Chat (individual, group)
o Chat Session – Dedicated ‘text chat with emoji’ to interact with a tutor in real-time.
Offline Questions: o On Demand Offline – Upload your problem/question by subscribing to the ‘On-Demand Offline’ at any time and get a solution on it from subject experts within 24 hours.
o Subscribed Offline – Get the subscription plan for ‘Offline Question.’ Upload your problem anytime and get the solution on it from experts within 2 days.
Video/Audio (individual, group):
• Experience instruction within individual or content/subject group video sessions.
o UHD Video Session – Experience ‘WebRTC’ based Ultra HD video sessions with great resiliency.
o UHD Audio Session – Crystal clear ‘Full Duplex Audio’ for live streaming Chat (individual, group)
o Chat Session – Dedicated ‘text chat with emoji’ to interact with a tutor in real-time.
Offline Questions: o On Demand Offline – Upload your problem/question by subscribing to the ‘On-Demand Offline’ at any time and get a solution on it from subject experts within 24 hours.
o Subscribed Offline – Get the subscription plan for ‘Offline Question.’ Upload your problem anytime and get the solution on it from experts within 2 days.
After you successfully register as a student, CovLC will send a welcome email for you to complete your setup and login. Check your Inbox, Spam or Junk folders for that email and follow all instructions.